Returns / Losses / Damage

Returns

Books

• You may use the book returns located in front of the Library, in the Academic Concourse and in the Cheng Yu Tung Building.
• The Library Material Pickup Station outside the Learning Commons also includes a book return.

Other Materials

• Other materials, e.g. reserve materials, media materials and Kindle devices, should be returned to the Service Counter.

Losses and Damage

• For lost or damaged items, including Kindles and technology items, the user will be charged the cost of replacement plus a processing fee of $100 for each item.
• Payment may be settled online via the Fines & Fees Payment System; by cash at the Service Counter; or by cheque made payable to “The Hong Kong University of Science and Technology”, with your name and university/library card number on the back.
• Patrons may not keep a damaged item after they have paid for replacement.
• Ask at the Service Counter for further details of the policy.