Library User Survey 2026
The Library is conducting its annual user survey to gather feedback from students, faculty, and staff on the quality and effectiveness of our services and resources. Your valuable opinions will help us identify areas for improvement and better serve the university community.
Survey Period: 16 March – 2 April 2026
Take the Survey
The survey will be rolled out on 16 March. Stay Tuned!
1️⃣
Log In
Click the survey button above and log in with SSO credentials.
3️⃣
Enter the Lucky Draw
After submission, you will be redirected to a form inputting your personal info for the lucky draw.
Take the Survey in three simple steps
Lucky Draw Prizes
Lucky Draw Rules & Terms
- The lucky draw is open to all current students and staff (except library staff) of the University who complete and submit the Library User Survey by 11:59 pm on 2 April 2026.
- Each eligible participant may enter the lucky draw once only. Duplicate or incomplete submissions will not be counted.
- Winners will be selected at random. The lucky draw will be conducted on 9 April 2026, and winners will be notified by university email on 10 April 2026.
- Grand prize and second-tier winners must acknowledge receipt of the winning notification email and confirm their attendance at the prize presentation ceremony within 3 working days of being notified.
- A prize presentation ceremony is tentatively scheduled on 21 or 22 April 2026 around lunch time. Grand prize and second-tier winners are expected to attend in person. Exact date and venue will be communicated to winners directly.
- Third-tier prizes (supermarket vouchers) will be distributed separately without a formal ceremony. Winners will be advised of the collection arrangement by email and must collect their voucher within 10 working days of receiving the collection arrangement email.
- All prizes are non-exchangeable, non-transferable, and are not redeemable for cash or other prizes.
- The Library reserves the right of final decision in case of any dispute and the right to determine whether a person is eligible for the lucky draw.
⚠️ Important Notice — Unclaimed Prizes:
If a grand prize or second-tier winner fails to acknowledge receipt of the winning notification email or fails to confirm their attendance at the prize presentation ceremony within 3 working days of being notified, or if a third-tier winner fails to collect their supermarket voucher within the designated collection period, the prize will be forfeited and reassigned to the next eligible participant on the lucky draw waiting list.
If a grand prize or second-tier winner fails to acknowledge receipt of the winning notification email or fails to confirm their attendance at the prize presentation ceremony within 3 working days of being notified, or if a third-tier winner fails to collect their supermarket voucher within the designated collection period, the prize will be forfeited and reassigned to the next eligible participant on the lucky draw waiting list.
Key Dates
16 Mar 2026
Survey Opens
The online survey goes live. A campus-wide invitation email will be sent to all students and staff.
2 Apr 2026
Survey Closes
Last day to submit your responses. Make sure you press "Submit" before the deadline!
9 Apr 2026
Lucky Draw Conducted
Winners will be randomly drawn from all eligible survey respondents.
10 Apr 2026
Winners Notified
Lucky draw winners will be notified via their university email. Please check your inbox (and spam folder).
Week of 20 Apr 2026
Prize Presentation Ceremony
A prize presentation ceremony will be held for grand prize and second-tier winners. Photos will be taken during the event. Details will be shared with winners directly. Third-tier prizes (supermarket vouchers) will be distributed separately.
May 2026
Survey Results Published
A summary of the survey findings will be published on this page.
Contact Us
If you have any questions or encounter any issues, please reach out to us:
Last modified date 13 Mar 2026
