Staff Directory
Library Management Team
Access Services
Administration Office
Collection Development
Digital Strategies
Research & Learning Support
Resource Management
Systems & Digital Services
Library Management Team
Library Management Team
University Librarian Gabrielle WONG
2358-6702
Associate University Librarian Venia MAK
2358-6771
Assistant University Librarian Jennifer GU
2358-6755
Head (Administrative Services) Clara KWAN
2358-6703
Head (Collection Development) Catherine KWOK
2358-6758
Head (Research & Learning Support) Victoria CAPLAN
2358-6756
Head (Resource Management) Ada CHEUNG
2358-6726
Head (Systems & Digital Services) Andrew WONG
2358-6745
Access Services
Associate University Librarian Venia MAK
2358-6771
Learning Space Support
Learning Space Support

We look after library space, facilities, and physical collections. We help you use the facilities in the Library for teaching, learning, and self-study, including:

  • all rooms
  • study carrels
  • study pods
  • self-service lockers

We manage the collections and shelving so that you can enjoy browsing and find items in their proper places.

User Services team photo
User Services

We connect you with library resources and support your access to them. We manage a wide range of services, including:

  • borrowing & lending
  • course reserve
  • interlibrary loan
  • document delivery
  • photocopying, printing & scanning
  • card application
  • accessibility service
User Engagement
Administration Office
Head (Administrative Services) Clara KWAN
2358-6703
Administration Office
Administration Office

We cover the administration work of the Library. To ensure your library experience is seamless and productive, we

  • create and maintain a clean, comfortable, and safe library space
  • replace and upgrade library furniture, equipment and facilities
  • manage library staff recruitment and staff development to build a knowledgeable team
  • provide logistical support for library events, exhibitions, and programs
Collection Development
Head (Collection Development) Catherine KWOK
2358-6758
Collection Development
Collection Development

We strive to build and deliver quality information resources responsive to your learning and research needs.

Please refer to our Collection Development Policy to find out more.

University Archives & Special Collections
University Archives & Special Collections

From the historical records of HKUST to antique European and East Asian maps, we develop, organize, preserve, and provide access to unique collections that enrich and support your scholarship.

Digital Strategies
Assistant University Librarian Jennifer GU
2358-6755
Digital Strategies

This is a new unit in the Library since July 2026.

We work across library teams to plan and align the Library's digital efforts, so that students, researchers, and colleagues get more from our services, collections, and data. We:

  • coordinate Library-wide planning on digital scholarship, library data, and the use of AI in learning, research, and daily operations
  • support the Library's assessment and data analytics program so decisions are grounded in evidence
  • scan emerging technologies and practices in academic libraries and higher education, and adopt them to strengthen library workflows and service offerings
Research & Learning Support
Head (Research & Learning Support) Victoria CAPLAN
2358-6756
Research & Learning Support
Research & Learning Support

We help you navigate the information world for your learning, teaching, and research. We:

  • develop students’ information literacy through collaboration with course instructors, library instructions, online guides, videos and games
  • design and conduct workshops for students and researchers on research workflow practices and tools
  • manage research output of HKUST, including publications, theses, and research data
  • assist HKUST and researchers in open access publishing, research assessment, and research impact
  • answer your questions about finding and using information
Resource Management
Head (Resource Management) Ada CHEUNG
2358-6726
RM CM team photo
Collection Management

We manage existing library collections; keep the catalog records updated; maintain and monitor access to electronic resources and project-based tasks.

RM CP team photo
Collection Procurement

We handle new collection materials from acquiring to making them findable and accessible; process renewals and manage collection budget.

Systems & Digital Services
Head (Systems & Digital Services) Andrew WONG
2358-6745
SDS-202603
Systems & Digital Services

We manage technology applications and computing systems to support library operations and services:

  • oversee and maintain the Library's integrated systems, manage users' access to electronic resources
  • develop and manage library applications such as room booking, websites, access gates control, tech-item kiosk, and many more
  • develop software and digital platforms for digital collections, including our institutional repositories, University Archives, and Special Collections
  • foster IT collaboration between the Library and campus partners, such as theses submission, HKUST card access
  • manage servers, ensure cybersecurity, and monitor the performance of the Library's IT systems
  • maintain computing equipment and keep them updated; we offer technical assistance when needed
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