The Library designed and installed a more attractive and interesting physical display to allow users to browse and choose newly arrived books. At the same time, staff developed a new program to make it easier for users to browse new books 24/7 from whatever device they choose from the New Arrivals web-page.
To take advantage new efficiencies made possible by the new Shared ILS, HKUST Library staff worked with the JULAC Change Manager in 2017-18 to do process re-engineering in three areas: Electronic Records Management; Thesis and E-Thesis submission; and Weeding.
Electronic Records Management – (ERM) involves the ordering, acquisition, organization, and usage maintenance of the Library’s electronic resources (e-journals, databases, etc.).
Over several sessions, staff mapped out 11 different “as is” ERM work processes and then developed “should be” process maps and responsibility matrices, which improved workflow and communication for ERM.
Thesis Submission – Processing MPhil and PhD theses involves many departments and units within the Library, as well as outside the Library. The JULAC Change Manager helped the different library units work to streamline & and speed up the process of handling thesis submission.
To give an idea of the scope of the complexity, here are the stakeholders involved:
Within the Library 6 units: Acquisitions, Adminstration, Cataloging, Circulation, Reference, & Systems.
Within HKUST: Academic departments, PGSO, ARO, & individual students
Outside HKUST: ProQuest, and commercial binders
Collection Weeding: this process re-engineering was a cross-departmental 6-month project. Three new workflows and responsibility matrices for Books, Journals and Media Resources took effect from January 2018.
Why weeding? The Library has reached almost maximum shelving capacity; at the same time, book and journal weeding are regular part of its collection maintenance activity.
As part of the greater collaborations resulting from the new Shared ILS, HKUST Library joined the other JULAC Libraries in the HKCAN (Hong Kong Chinese Authority (Name)) work-group, and took a leading role in data cleanup. During the migration process, the Library developed programs to synchronize the HKCAN content with data from Library of Congress, merged HKUST’s 58,827 Chinese authority records to it, and automated data clean up.
Why is name authority important? Many people use variants of their names (Nick names, professional names, nom de plume, etc.). Libraries want their users to be able to search one name, and find all the things that person wrote, performed, etc. Hong Kong Chinese names can be even more complex, with various romanizations, traditional and simplified versions, using nick-names, “English” names, initials, etc. HKCAN is a major resource on author names in Chinese languages.
InfoLit for U MOOC (JULAC Information Literacy Project) Released
InfoLit for U MOOC is an information literacy course-ware developed by 8 JULAC libraries that was released in January 2018. It is available for individual use across all UGC-supported universities, and beyond, as a self-paced non-credit-brearing asynchronous class.
To explore linked data discovery, the Library implemented a Knowledge Card in PowerSearch to provide users with enriched information about people, organizations and subjects mentioned in the work.
This is made possible by harvesting Linked Open Data from WikiData; and is a part of a bigger project of our Bibliographic Linked Data Learning Platform.
In the past year, we enhanced the platform by piloting the transformation of bibliographic records in Alma to various linked data schemas, including BIBFRAME 2.0, RDA/RDF and JSON-LD. The Knowledge Card was a by-product of this development
The Course Enhancement Funds (CEFs), each of $15,000, are an important component of the JULAC IL Project (2015-18).
In 2016-17, instruction librarians, collaborated with faculty across all four schools, to plan and implement four CEFs. Librarians and faculty members worked to develop students’ information literacy skills by collaborating in creating assignments, instruction, and assessing student work.
The CEFs also included a demonstration and celebration of student learning and achievement via mini-conference and awards.
CHEM 4689 – Chemistry Capstone Research I
CENG 4970 – Introduction to Research in Chemical and Bimolecular Engineering
MGMT 2110 – Organizational Behavior
HUMA 3250 – Independent Cinema in Contemporary China
Scholarly Publications Database (SPD) Use Increases
The use of the Scholarly Publications Database (SPD), which showcases the research output of the University, registered a 30% increase with 1.78 million page views recorded in 2016-17.
SPD has become the core database for various systems and projects in the campus, including the newly revamped Research Output System (ROS), Faculty Analytics and Statistical Tool (FAST), initiatives, and the upcoming Faculty Profile publication. A range of systems work was conducted to support these projects.
Large-scale data schema revision and content management system enhancement
Development of automation tools for data cleansing
ORCID ID batch creation
System work to support Research Office’s RGC/UGC annual submission
Enhancing SPD APIs to feed data to third party systems; integrating SIS (student) and HRMS (staff) data feeds to SPD
Design of the new ROS interface and input templates
Access Services provided roving training to more staff and students in January 2017. Altogether 22 colleagues participated in roving services in spring 2017 with addition to 4 student rovers offering services during weekends. 7,175 transactions were yielded to offer proactive and timely assistance to users during 193 roving days.
Questions asked and answered by Rovers now make up the majority (57%) and increased overall questions asked and answered across the Library from 8,538 in 2015-16 to 12,648 in 2016-17.
By continuous promotion to researchers, we have reached 100% of faculty having an ORCID iD registered by January 2017. In addition, 2,077 students have also registered through the Library’s registration system.
The Library’s E-Discovery Week was organized to encourage users to learn about quality subscribed library e-resources and inspired them to use authoritative e-resources for research and generated positive feedback.
Over 150 staff and students took part in the twelve E-Resources Training Workshops. The E-Discovery Challenge on February 22nd and 23rd attracted over 600 participants to take the quizzes and visit our exhibition booths
100% respondents agreed that they learn more library e-resources via this event.
78% agreed they would use more library e-resources for research and study.
72% of them agreed that the resources learned in this event were useful for their research and study.
To nurture students’ artistic awareness and appreciation of art and culture, the Library hosted 6 exhibitions in 2016-17. Over 365 participants joined the guided tours and talks organised for these Exhibitions. The exhibitions were highly valued by the University community. Some of them also supported the academic curricula of University courses. These exhibitions were:
From Canton Trade to Colonial Hong Kong: The Pearl River Delta before and after the Opium War (June to Nov 2017)
Where Time Turns Black: A Photo Exhibition by Agnes Ku (May – July 2017)
Chinese Wartime Science through the Lens of Joseph Needham (March – May 2017)
Sha Fei: A Humanist Photographer at War (1912-1950) (March – May 2017)
Re-creating Masterpieces: A Closer Look at Song, Yuan & Ming Paintings (Feb – June 2017)
Tartary from Marco Polo to the Enlightenment Maps of Eastern Central Asia from the 16th to 18th Century (May – Dec 2016)