Total Transactions
|
2017-18 |
2018-19 |
2019-20 |
2020-21 |
2021-22 |
Requests Handled |
19,063 |
17,970 |
15,013 |
15,183 |
8,406 |
Interlibrary Borrowing
|
2017-18 |
2018-19 |
2019-20 |
2020-21 |
2021-22 |
Requests Handled |
5,207 |
5,473 |
4,503 |
4,344 |
3,909 |
Fill Rate |
92.55% |
91.40% |
90.00% |
89.45% |
84.91% |
Days Needed |
3.10 |
4.38 |
5.85 |
4.32 |
3.98 |
Interlibrary Lending
|
2017-18 |
2018-19 |
2019-20 |
2020-21 |
2021-22 |
Requests Handled |
13,157 |
11,803 |
9,853 |
10,577 |
4,329 |
Fill Rate |
71.95% |
62.68% |
65.54% |
64.67% |
64.36% |
Document Delivery
|
2017-18 |
2018-19 |
2019-20 |
2020-21 |
2021-22 |
Requests Handled |
699 |
694 |
657 |
262 |
168 |
Days Needed |
0.78 |
0.80 |
1.18 |
0.91 |
1.03 |
Borrowing & Document Delivery Transactions by User Group 2021-22
Note: “Staff” includes faculty members and all other staff; alumni cannot use ILL.
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last modified 26 July 2022